|Frequently Asked Questions ||...............................................|
"How do I know what the shipping cost of my lei will be?”~~The minimum charge for shipping one or two lei OR 100 or 200 loose blooms is $35. for
Overnight FedEx service. Please refer to the
Shipping section of our site. Once your lei or loose bloom order is received, we will email the exact shipping cost. With your approval, we will add that amount to your order.
You may wish to email email@example.com before you place your order exact shipping cost.
"Do you ship to Canada?"
~~Yes, but it is important
for you to know that there is a minimum Customs charge of $30. for
each order. We use International
FedEx which is more costly than FedEx within the US Mainland. Deliveries are not available on Saturdays. Orders to Canada should be placed at least 10
days before desired delivery date.
"Do you ship to the EU?"
~~No, not at this time.
"When will my credit card be
~~Your credit card is
processed at the time you place your order.
"I do not see what I am
looking for in the tropical flower bouquets."
~~We are happy to
provide a custom box for you on a week’s notice before delivery date.
"My Mom works and cannot be
there when FedEx arrives. How can I be
sure she will receive the flowers?"
~~Once we ship, you receive
the tracking number so that you can log onto the FedEx website www.fedex.com/us and follow the box. You will then be able to alert your Mother of
the approximate delivery
time. If she is not there when FedEx arrives, the driver will leave the box and not return
the following delivery day unless you
give us instructions not to leave the box.
There is a $5.00 charge for requesting a signature of the
"I love plumeria! How can I
be sure the flowers will arrive in good condition since they are so fragile."
~~The plumeria blooms will have a few brown spots and that is characteristic of the
flower even here in Hawaii. We have been
shipping plumeria for over 10 years and carefully pack and
use quickest FedEx service to get them to your destination in the best possible
condition. We include care instructions
in all our shipments and if followed, the flowers can be enjoyed for as long as
"Do you include prices in your
~~No, we only include a Care
Card and never include any advertising in any of gifts.
Have another question?
~~Please email firstname.lastname@example.org or call
1-800 877 6832 and we will be happy to provide any
information on our products.